Return Policy

Last updated: August 8, 2026

At Sunny Side Fungi, we carefully inspect and package every order. Because many of our products are perishable or consumable, the following return conditions apply.

Fresh and Consumable Products

For health, safety, and quality reasons, all sales of fresh mushrooms and consumable products are final. This includes:

  • Fresh mushrooms and produce

  • Whole dried mushrooms

  • Mushroom powders and ritual blends

  • Tinctures

  • Seasonings

  • Dried citrus and other food products

We cannot accept returns or exchanges for these products, whether opened or unopened.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, defective, incorrect, or incomplete, please email sunny@sunnysidefungi.com within 3 days of delivery.

Please include:

  • Your name and order number

  • A description of the problem

  • Clear photos of the product, packaging, and shipping label

After reviewing the issue, we will work with you to provide an appropriate replacement, refund, or store credit. Please do not discard damaged products or packaging until we have reviewed your request.

Non-Food Merchandise

Unused and unwashed non-food merchandise, such as reusable mushroom bags and wooden scoops, may be returned within 14 days of delivery.

Items must be in their original condition and packaging. Proof of purchase is required. Please contact us before sending a return so we can provide return instructions.

Customers are responsible for return shipping costs unless the item was damaged, defective, or sent incorrectly. Original shipping charges are nonrefundable.

Approved refunds will be issued to the original payment method after the returned item has been received and inspected. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Farmers Market Purchases

Fresh mushrooms, food products, tinctures, powders, blends, seasonings, and dried citrus purchased at a farmers market are final sale.

Please inspect your purchase before leaving the market. If there is a quality or order issue that was not visible at the time of purchase, contact us within 24 hours and include your proof of purchase and photos when possible.

Order Cancellations

If you need to cancel an online order, contact us as soon as possible. We will make every effort to accommodate your request, but orders that have already been processed or shipped cannot be canceled.

Contact Us

For questions or concerns regarding your order, contact:

Sunny Side Fungi
Costa Mesa, California
Email: 
sunny@sunnysidefungi.com
Phone: (657) 784-7363